El teletrabajo en el personal de una universidad de Quito: factores protectores y estrategias de afrontamiento.

Abstract

The use of the internet has gained strength in recent years, making it possible for people to carry out their work activities from anywhere and virtually. The Covid-19 pandemic due to confinement and isolation measures accelerated and boomed teleworking, expanding globally. Hence the interest in knowing and delving into the protective factors and tools for coping with the new conditions of virtual work. The objective of the study is to design an action plan of protective factors and coping tools against psychosocial risks for the staff of a private university, as a response to teleworking during the time of isolation due to the COVID-19 pandemic, through collective participation. The protective factors that the administrative and teaching staff adopted while they were in the telework modality were analyzed. The most relevant protective factor was the family. In addition, other relevant elements are established, such as digital connection, active breaks and work-family reconciliation for the action plan proposal.