Estrés laboral y síntomas musculo esqueléticos en teletrabajadores de una empresa pública de la ciudad de Riobamba, durante la Pandemia por COVID19

Abstract

Objectives: i) Determine the level of work stress in teleworkers of a public company, ii) Define the prevalence of musculoskeletal symptoms, and iii) Analyze the relationship between the level of work stress and musculoskeletal symptoms. Methodology: A cross-sectional, descriptive, correlational study was carried out in 136 employees working remotely, who did not present musculoskeletal injuries of congenital or traumatic origin and had worked for at least six months in the mentioned work modality. The ILO-WHO Work Stress Scale and the Nordic Questionnaire were applied. Absolute and relative frequencies were established, and the variables work stress and musculoskeletal symptoms were correlated with a Pearson's chi-square test. Results: In teleworkers for the dimensions "Organizational Conditions" and "Administrative Processes", there is a higher percentage of low-stress levels, 63% and 55% apiece. In the last 6 months, the highest percentage of musculoskeletal symptoms occurred in the region of the neck and thoracic or lumbar spine. When establishing the relationship between the variables: work stress and musculoskeletal symptoms, a significant correlation, l, was evidenced, specifically with the "Organizational Conditions" dimension. Conclusion: There is a statistically significant relationship between the levels of work stress and musculoskeletal symptoms in the teleworker population of the evaluated public company.