Plan de intervención de riesgos psicosociales en personal operativo en una empresa del sector eléctrico en la provincia de Pichincha.

Abstract

This present study is focused on developing an intervention plan for operating personnel in an electric company. As for the methodology, since this study is a cross-sectional, quantitative-qualitative, non-experimental, cross-sectional study, a risk assessment phase was carried out using the SUSESO ISTAS 21 methodology, in full version, and based on the results of this diagnosis to develop the intervention plan giving priority to the most prevalent risks in the different dimensions: double presence, active work and development of skills, company’s social support and quality of leadership, psychological demands and compensations are directly affecting workers and thus contributing to their quality of working life in the company. In the results obtained of the research, it is evident that there is a high prevalence or high risk, specifically in the sub-dimensions, among the workers of the electric company: the pressure of household chores, sensory psychological demands, control over working time, quality of the relationship with co-workers, as well as insecurity regarding the employment contract agreement. At the end of the study it was concluded that it is essential to determine the different psychosocial risks that affect the health of the company's workers, in order to eliminate or reduce the level of damage and its consequences, throughout treatment and training of workers. It is advisable to use the SUSESO ISTAS 21 methodology in order to determine these risks more accurately.