Determinación de la presencia del estrés de origen laboral dentro de una empresa de aceros en el año 2022

Abstract

This work was carried out in order to know and evaluate the different types of psychosocial factors to know the origin of stress within a steel company in the city of Quito; it has a population of 29 people; however, the study was limited by the absence of 7 workers, giving a sample of 23 workers from different areas and positions. The methodology created by the Pontificia Universidad Javeriana of the city of Bogotá in charge of the PhD Gloria Helena Villalobos Fajardo entitled "Battery of instruments for the evaluation of psychosocial risk factors" of this methodology was applied, it was decided to use three of the instruments which were "Questionnaire of psychosocial factors form A", "Questionnaire of psychosocial factors form B" and "Questionnaire for the evaluation of stress - Third Version" in this investigation different dimensions have been found that directly affect the workers which are within of both forms A and B: Characteristics of leadership with a very high risk with 34% in form A and 47% in form B and Rewards derived from belonging to the organization and the work that is done with a very high risk. high with 67% in form A and with 65% in form B, Recognition and compensation with a medium risk with 50% in form A and with a very high risk co n 59% in form B. For form A we have the dimensions: Demands of mental load with a very high risk with 50% and Demands of the working day with a medium risk with 67%. On the other hand, for form B, the following were obtained: Social relations at work with a very high level with 36%, Clarity of role with a very high level with 45% and Environmental demands and physical effort with a very high level with 36%. To conclude the results of the stress levels, they were with a medium risk with 67% in physiological symptoms for positions of bosses, professionals and technicians and for workers with positions of assistants and operators a high risk with 24% in physiological symptoms. . Once the dimensions with high risks have been identified, an action plan is drawn up that can be used within the organization to create a preventionist culture but not one of response to emergencies.