Diseño de un plan de calidad de vida laboral para los colaboradores de un gimnasio del sur de Quito

Abstract

During recent times the Quality of Working Life (CVL) has been a topic of great benefit for the study of several authors and therefore central focus of several organizations that are uneasy about human capital as their main resource for obtaining organizational objectives. The PATOS GIM gym seeks to locate its organizational tactics towards the happiness of its employees. This gym has taken the first necessary step to develop the present research of improvement of the quality of working life, the same that has as its main objective the design of a quality of working life plan for employees of a gym in southern Quito. A CVL diagnosis was made by applying Armando Lares' "Work Quality of Life Scale" instrument to a sample of 21 employees. The instrument consists of 47 items that address six dimensions with their respective indicators: participation and control, economic equity, alignment at work, environment, satisfaction at work and identity and self-esteem. In addition, staff surveys were conducted to enrich CVL diagnosis and analysis.

Based on the triangular analysis carried out, among the questionnaire applied, the surveys and bibliographic sources consulted, it was determined that the dimensions representing a conflict for the CVL of workers in the administrative and operational area are participation, control, alignment at work, satisfaction at work; identity and self-esteem. Finally, it could be concluded that it is necessary to implement a quality of working life plan, which was designed based on the analysis carried out, taking into reference the turnover and the needs of its employees.