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Repositorio de la Universidad Internacional SEK Ecuador
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Unidad de Titulación. Análisis de casos
Maestría en Administración de Negocios (MBA)
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Issue Date
Title
Author(s)
Oct-2017
ANÁLISIS DEL SISTEMA DE CONTROL Y GESTIÓN Y SU IMPACTO EN LOS TIEMPOS MUERTOS DE LLAMADA DE MEGACOB, CALL CENTER DE COBRANZAS DEL DM. DE QUITO, EN EL M2016
Burgaleta, Elena
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Cerda Goyes, Javier
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Subject
1
CALL CENTER
1
INEFICIENCIA
1
PRODUCTIVIDAD
1
TIEMPOS MUERTOS
Date issued
1
2017