Los estilos de liderazgo y el clima laboral en los colaboradores de una empresa del sector de comercio exterior en Ecuador

Abstract

The objective of this study is to describe the styles of Leadership and Work Environment in a company in the foreign trade sector in Ecuador, the study reflex’s a cross-sectional descriptive nature in a population of 227 people. The Multifactor Leadership Questionnaire (MLQ) test was used to measure Leadership styles and a Work Climate questionnaire developed by the institution to measure the level of satisfaction of 7 Work Climate dimensions. Two study areas were established, the administrative area with a population of 104 people and the operational area with 123 people. The Results obtained allow us to identify that the predominant Leadership is Transactional, followed by a Transformational Leadership Style and a minimum population considers that there is a Passive Leadership style, the data at the area level establish that the Transactional Leadership style predominates in the area. Operational, and Transformational Leadership has greater significance in the administrative area. Likewise, it was evidenced that the work climate in the organization is marked by a high level of indifference from its collaborators, followed by a satisfactory perception of work climate in the administrative area, and a low level of satisfaction in the operational area. The research allowed to describe the Leadership styles present in the organization, the predominant being the Transactional Leadership style. In addition, the work environment was identified around the perception of satisfaction or dissatisfaction of the collaborators, a high level of indifference stands out and there is a predominance of positive work environment