Evaluación y análisis de la carga de trabajo al personal operativo de una empresa importadora de medicamentos, representaciones Molina Herrera CIA. LTDA

Abstract

Psychosocial risks are consequences of precariousness in the conception and management of work, as well as a mismanagement of human talent and can lead to psychological, family and social damage, such as stress at work and long-term heart and respiratory diseases, stomach, etc. The purpose of this study is to assess and examine the workload of the operating personnel of a company that is dedicated to selling and importing drugs, “Representaciones Molina Herrera Cía. Ltda. ”, When conducting an informal but objective interview, the collaborators report some disagreements, such as; Long hours, workload has doubled, lack of time to spend with family members, fatigue, headaches and abdominal pain, among others. When applying the psychosocial risk measurement instrument FPSICO 4.0., It is intended to determine the presence of elements of psychosocial risks, for which the survey will be applied to a total of 14 participants, who carry out operational activities. The results of applying the FPSICO 4.0 test, it can be determined that the risk factors with the highest percentages are: Work Time (TT), with 76.9%, Participation / Supervision (PS), with 69.2% , later we have 23.1% in Role Performance (DR), likewise Workload (CT), with 23%, as a moderate risk, we can mention that in Psychosocial Demands (PD), while in Autonomy (AU ) and Variety of Content (VC), are in a suitable situation, both with 100%. The design and implementation of a prevention plan for psychosocial risks are of vital importance, both to minimize risk factors with high percentages; as well as maintaining the percentages of the factors that are in a suitable situation.