Prevalencia del dolor en región cervical y miembros superiores relacionado con la exposición a posturas forzadas en recepcionistas

Abstract

Objectives: The present study aims to determine the prevalence of pain in the cervical region and upper limbs related to exposure to forced postures in the female staff of the Consultorios Médicos Pichincha through the application of the Nordic Questionnaire; to identify symptomatology for the development of Musculoskeletal Disorders associated with Repetitive Movements during a working day; and finally to determine the level of ergonomic risk due to forced postures in female staff through the application of the REBA Method and material: The study was a cross-sectional, observational, descriptive study of the female personnel of the Consultorios Médicos Pichincha. For the evaluations, the REBA method was applied (it identifies postures, static-dynamic work and strength and translates four levels of action according to the ergonomic stress detected), the Nordic Standardized Questionnaire of musculoskeletal symptoms (it identifies areas of the body where discomfort is present). Results: The Nordic questionnaire showed that the women evaluated presented 47% of discomfort in the second place, hand and wrist, regarding the time of evolution of the musculoskeletal symptoms, 93% presented discomfort of less than 12 months of evolution, and 10 of the women evaluated reported that their discomfort lasted between 1 to 7 days. And the REBA Method showed that the risk level was MEDIUM for forced postures in this work position, being necessary to make changes within the same. Conclusion: The female personnel evaluated attributed these ailments to poor posture during working hours, interaction with the patient and stress.